Customers miffed over DirecTV with TiVo problems

Customers of DirecTV with TiVo have been blanketing the satellite provider’s online user forums with complaints of a malfunction in the DVR service.

Complaints of the problem first surfaced in early December, but DirecTV spokesman Robert Mercer said Friday he didn’t know the exact cause of the glitch. The company “is aware of the problem and should have it fixed by this evening,” Mercer said.

Well, it has only taken a month, but they claim they have the problem fixed as of this evening. We’ll see – leave a comment if you have a DirecTiVo and you see it is fixed – or not.

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